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Dog Dog & Cat
Itch Video Vet Powered by FirstVet

We want pets to live their best lives, so we partnered with FirstVet to make sure Itch subscribers get 24/7 access to UK-registered vets.*

What makes it great?

There’s no need to worry about costly vet visits. With Itch Video Vet you have free, unlimited access to UK-registered vets.

From advice to health concerns, you can speak to a FirstVet vet from wherever you’re most comfortable. That’s less stress for you and your pet.

  • 24/7 expert vet advice from UK-registered vets
  • Free, unlimited consultations
  • Avoid unnecessary clinic visits
  • 2/3 cases solved via video call

How we can help

Cuts & grazes
Small cuts and grazes
Intestinal issues (eg. vomiting, diarrhoea etc.)
Eye & Ear
Eye & ear problems
Coughing & sneezing
Minor injuries
Minor injuries & accidents
Allergies & skin conditions
Tooltip If you suspect your pet is having an unusual reaction to an Itch product, please contact the Itch Customer Service team. They know our products inside out and will be best suited to help you, email [email protected]

If your pet is having an emergency (not breathing, seizures, major injury etc.) please seek immediate help from an in-person vet.

How to use
Itch Video Vet

Powered by FirstVet
  • Register with our partners FirstVet using the same email address and mobile phone number you use for Itch.
  • Click ‘My pets’ – no need to fill in any information, we'll have that sorted for you.
  • When you’d like to book a consultation all you have to do is select your pet, describe their symptoms and choose a time that suits you.

Once you’ve registered, you can also download the FirstVet app, sign in and book your consultations directly.

How to use