Terms and Conditions

Our terms
  1. These terms
  1. Information about us and how to contact us
  1. Our contract with you
  1. Your account
  1. Your pet

The box that we send you will be tailored to your pet’s requirements and therefore it is important that you provide us with complete and accurate details as requested by us from time to time. You also acknowledge and agree that the goods that we send to you are for use by you in respect of your pet only, and not for the benefit or use of any third party. We will not be responsible for any injury or other damage caused as a result of our reliance on any information provided by you to us or the use of the products by any third party.

  1. Subscription duration and cancellation
  1. Offers

From time to time we may make available promotional offers (the Offers). Additional terms and limitations may apply and will be explained in full when you sign up for the relevant Offers. Any such terms and limitations will be deemed to form part of these terms and conditions.

  1. Delivery
  1. Price and payment
  1. Defective goods
  1. Returns
  1. Refunds.
  1. Other important terms
Last updated: 19 September 2019.