Ellie, Roger and Frank

Mostly writes about

Customer help and veterinary medicine advice

Profile

Ellie is on hand and happy to help with any questions Itch customers might have about our products or their pets. Ellie is an SQP, this means she is legislated as a ‘Suitably Qualified Person’ in Veterinary Medicines Advice by the Veterinary Medicines Directorate. She’s taken ALL the exams and passed with flying colours! She’s ably joined by her Miniature Dachshunds, Frank and Roger. She tells us there’s two of them but, as they’re only allowed in the office one at the time (because TINY ESCAPE ARTISTS), we can’t be 100% sure. Ellie spends her time at Itch offering advice and support to more than 100,000 Itch customers. It doesn’t matter the problem, she’s heard it all before! From flea infestations in homes, to behavioural or stress and anxiety issues in pets, Ellie’s real world experience means she’s got tips and hacks, as well as in depth product knowledge, to help you negotiate the trickier aspects of pet parenting.